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This page can be reached from the System settings, Email tab, by an administrator. On this page you can configure when and which reports will be sent by email.

 

Currently only one type of report is available:

- Calls per user: This will list all users in the system, and how many of its calls were recorded.

 

The reports will be sent automatically during the night, after the selected time period has past. To preview a report without sending it by email, click the View button. To generate and send the selected report by email now, click Perform Now.

 

Reports are always generated about the previous time period that has finished. So for example, when the time period "Week" is selected, the report will be about the previous week. When "Day" is selected, the report will be about yesterday.

The name of the report is included for reference in the report.

The report is sent to the specified email address. Multiple email addresses can be specified comma separated.