Options > System settings

The Email tab is part of the System settings page, and contains settings for emailing by the recorder

E-mail address of administrator: This e-mail address will be used for sending system messages about the status of the system. The second email address also receives a copy of these messages.

E-mail address (Loud voice detection): This e-mail address will be used for sending messages when the system has detected a loud voice in the call. If not defined, then the message will be sent to the administrator.

Source e-mail address: This e-mail address will be used as the default sender address of e-mails that Apresa sends.

Send e-mail report periodically: This option specifies how often Apresa must report its status to the administrator by e-mail.

E-mail report time: This option specifies at which time of the Apresa reports its status by e-mail.

Report schedules: These schedules define when and which report will be sent by email. These report schedules are configured on a separate page. These are independent of the status email defined in the previous setting.

Email recordings to: Automatically email all recordings and/or its meta data to a fixed email address or to the associated user. If this option is enabled, and card recording is used, then the recording component needs to be restarted.

Include recording in emails: Instead of attaching the recording to emails, you can choose to include a playback link, or nothing (only meta data). The playback link will require the user to login. The playback link will use the Access URL of Apresa as defined in the Network tab.

Method to send email: SMTP relay server: Apresa sends the email to this relay server using SMTP, based on the parameters specified below. Direction connection: Apresa itself looks up the MX record for the destination email address using DNS, then connects directly to this server using SMTP.

SMTP server address: The IP address or the IP name of the SMTP relay server that Apresa may use to send email.

SMTP user name/password: These parameters must be filled in when authentication is required by the SMTP server.

SMTP encryption: For additional security, Apresa can use SSL or TLS to communicate with the SMTP server, provided that the SMTP server supports the protocol.

SMTP port number: The port number that is used to communicate with the SMTP server (default: 25).

Email templates: Select one of the email templates, click Configure, and then fill in the subject and content of the email. The tags displayed on the right (such as <USR>) will be replaced by their values if available when the email is sent. The following email templates can be defined:

- New password: This email template is used when a new password is defined on the User page by an administrator, and the option "Send e-mail to user" is enabled.

- Verification Code: This email template is used for the Verification Code if the option "Log on Verification Code" is enabled.