Tools > Active Calls (All)

This page is available if the VoIP option "Collect information about all calls" is set to collect information about active calls. It is only accessible for administrators.

This page displays information about all active calls that are detected on the network. This page does not show information about calls that are recorded using PCI recording cards. Calls that are not recorded are also listed, and the reason why they are not recorded is indicated, for diagnostic purposes. For the SIP protocol, it also displays calls that are ringing, but not connected yet. Detected raw RTP streams (audio streams without call signaling) are only reported in this list if they are recorded.

If the Local and Remote fields are empty during the ringing phase, this could be solved by enabling the option "SIP INVITE determines IP addresses".

This page is only available for an administrator.