• Introduction
    • The call listing (Home)
    • Features how-to
  • Tools
    • Contact List
    • Active Calls
    • Active Calls (All)
    • Web Client
    • Statistics
    • Recycle Bin
    • ED137
    • Agent Evaluation
      • Introduction
      • Permissions
      • Dashboard
      • Evaluation Forms
      • Answer Types
      • Projects
      • Schedules
      • Evaluation of a call
      • Reports
    • VoIP Service
    • System
      • Encryption
      • Audit Trail
      • Software update
      • Network
    • Export & Import
      • Backup
      • Restore backup
      • Multiple Apresa servers
      • Export recordings
      • Import from other recorder
      • Import from Araña
      • Configuration management
    • Certificates
    • Live Dashboard
    • Tenant call encryption
  • Options
    • Personal settings
    • Users
    • User groups
    • Tenants
    • Export recordings
    • User list import and export
    • Display settings
    • Recording settings
    • Card settings
    • External phones
    • System settings
      • System
      • Alarm
      • Schedule
      • Network
      • VoIP
      • Dial code
      • Email
      • Category
  • Data Encryption
  • Defining groups and permissions
  • Multi-tenancy
  • Permissions